labelsplus : Labels Plus August 2016
INDUSTRYNEWS BST eltromat committed to global service excellence Another aspect of this commitment is the BST eltromat service portfolio, which includes a wide range of education, training and consulting services – all designed to optimise the potential of converter’s production processes. It’s one of the main reasons customers on all continents rely on BST and build close partnerships with the company. BST eltromat has service locations in 15 countries on six continents which provide customers with a local point of service - with trained, competent Service Engineers. In addition, remote service support today plays a key role in the drive for responsiveness, with a spare parts supply chain organised for efficient, fast turnaround. Systems by BST eltromat are well known in the market for their extremely high reliability and durability. “We have arranged our global service organisation to respond in the shortest possible time, so production systems are working perfectly again as quickly as possible – wherever in the world they are installed,“ said Thomas Krause, Head of Service. “In many cases, our technicians can fix faults via remote access to the installed BST eltromat systems, eliminating the need for an on-site service call; or they can define the errors and parts requirements as part of their analysis. This enables our spare parts and repair service to achieve an even faster problem resolution.” In today’s converting plant and press rooms, the know-how of the machine operator is a critical element of success. The better the operators know their production systems, the better they can maximise the performance potential, with faster set-up and a more reliable level of quality. Education and training from BST eltromat ranges from application and operator training to training programs for maintenance and service personnel and refresher training and training for process technologies. The company customises all offers explicitly to the needs of the customer. Start-up and commissioning of systems, including operator training, is an additional emphasis, as is preventive maintenance programs, which reduce the likelihood of undesired machine breakdowns to a minimum. For more information, go to: www.bst-international.com The LABEL & PACKAGING he LABEL & PACKAGING SPECIALISTS SPECIALISTS The LABEL & PACKAGING SPECIALISTS • JDA is Australia’s specialist recruiter focussing exclusively on the label and packaging industry. • We cover FLEXO, DIGITAL, PACKAGING and SUPPLIERS. Our expertise includes finding candidates for SALES, PRODUCTION, TECHNICAL and MANAGEMENT roles. • Both James in Sydney, and Chris in Melbour ne, are from the printing industry and can offer friendly, helpful advice. • You can benefit from our expert knowledge and extensive database of candidates. • You will be pleased to discovder “not only recruiters ARE the same” when you learn of JDA’s “Flexible Fee Structure tailored to your need”. Call us now for an obligation-free discussion on how your company can improve its staff selection processes! BST eltromat’s Global Service Team is committed to the finest service and support of the hundreds of thousands of BST eltromat systems installed in over 100 countries around the world. This is done by a team of over 80 Service Engineers on six continents.
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